FAQ


The content of your site will be provided by you, whether it be text or images. We will then build the site around what you have supplied. Stock images can be supplied for a small additional charge.
Your web site will be built properly following the current best practice and will be registered with the free to register search engines. We use many of the latest SEO (search engine optimisation) techniques including keywords in the page title, page text and in special tags within the HTML code, site maps and offer a wealth of advice on how to maximise your web site search engine performance. We often achieve very good search engine results but cannot guarantee first page placement. It is often necessary to use paid listings or the services of specialist SEO companies to guarantee first page placement.
We aim to complete your project 2 weeks after we have received all the content. Larger more complex database driven web sites will take longer. Normally it takes 1 week to reach design sign off stage and then a further week to populate the site. The site will only go live after you are happy with the final results and all payments have been received.
Hosting is the space on the internet where your web site is stored. We find the best hosting solutions for our clients, either through our regular suppliers - 4uhosting or our client's chosen hosting company. We will set up all of the client's hosting requirements including Databases and Scripting etc.
Every web site has a www.address.com. This address needs to purchased in order for your web site to operate. We can provide domain names through our regular suppliers - 4uhosting. It is important to choose the best domain name(s) to represent you or your business and it can also help with SEO (search engine optimisation). We can provide help and advice to make sure you make the best available selection.
Once your web site is live it is likely some level of maintenance will be required. For smaller changes we charge a fixed hourly rate which can be broken down for very minor updates. If the changes are more extensive we will provide a quote and timescales. Minor updates are carried out with 1-3 days. If you wish to regularly update areas of the your web site a CMS (content management system) may be more appropriate
Yes. Simply choose a package with CMS (content management systems) capabilities. These require no specialist skills in order to update your web site. You can change copy, images and upload documents. The CMS works via a very user friendly web based admin system so all you need is access to the Internet to instantly update your web site.
Yes. We can do everything from minor updates to full redesign packages. Get in touch for a quote.
Yes. If you require certain elements from different packages; for example you may need a large site but don't require ecommerce or CMS functionality, no problem. Get in touch and we'll quote you.
This is a way of selling your goods or services over the internet. For most of our clients we use PayPal, one of the most trusted payment gateways on the internet. This method allows you to receive orders from visitors to your site and have the money paid directly to your bank account. We can also provide bespoke e-commerce solutions to clients with merchant accounts or more specific requirements.
No. The price you pay for a package covers everything for the first year. After that there is a yearly charge for domain registration and hosting.
The domain name will be registered under your name. NovaWebs are put down as "admin" and "billing" contacts only.
The templates we use at NovaWebs are simply to determine the layout you require for your site (menu placement etc.) All design aspects of your site are unique to you, giving you input on colours, logos and graphics.


Still got questions? Get in touch